The Intention to Use E-Money: An Empirical Study of Halal Food SMEs In Surakarta

  • Yulfan Arif Nurohman UIN Raden Mas Said Surakarta
  • Rina Sari Qurniawati STIE AMA Salatiga

Abstract

Entering Financial Technology (FINTECH) era, Indonesian Banks and financial institutions competing in issuing their electronic money product. E-money potentially used by Small and Medium Enterprises (SMEs) for doing business and making transactions but in reality it is not so. Halal food SMes E-money usage still low so its important for fintech companies to be able to know and understand perceptions to increase interest in re-transacting using electronic money. However, these is still few studies discussed behavioral intention to use e-money in SMEs sector. Consequently, This study identifies and examines the factors that contribute to behavioral intention to use e-money in Surakarta from the Halal food SMEs perspective . Data for this study were obtained through a mail survey sent to 125 Halal Food SMEs in Surakarta, Jawa Tengah. Regression is used to analyze the data and determine the impact the factors have on behavioral intention to use e-money. The regression results confirm that perceived usefulness, perceived ease of use, perceived behavioral control are the most likely factors that contribute to halal food SMEs intention to use e-money whereas trust was not  significantly  related. Implications of the findings for developers are discussed further.

References

Abdul-Hamid, I. K., Shaikh, A. A., Boateng, H., & Hinson, R. E. (2019). Customers’ perceived risk and trust in using mobile money services-an empirical study of Ghana. International Journal of E-Business Research, 15(1), 1–19. https://doi.org/10.4018/IJEBR.2019010101
Ahmad, & Pambudi, B. S. (2013). Pengaruh Persepsi Manfaat, Persepsi Kemudahan, Keamanan Dan Ketersediaan Fitur Terhadapminat Ulang Nasabah Bank Dalam Menggunakan Internet Banking (Studi Pada Program Layanan Internet Banking Bri). Journal of Chemical Information and Modeling, 53(9), 1689–1699. https://doi.org/10.1017/CBO9781107415324.004
Ajzen, I. (1991). The Theory of Planned Behavior. In Organizational Behavior And Human Decision Processes (Vol. 50).
Ajzen, I. (2006). Behavioral Interventions Based on the Theory of Planned Behavior.
Ajzen, I., & Fishbein, M. (1970). The Prediction of Behavior from Attitudinal and Normative Variables1. In Journal Of Expe Rimental Social Psychology (Vol. 6).
Ajzen, I., & Fishbein, M. (1975). A Bayesian Analysis of Attribution Processes. In Psychological Bulletin (Vol. 82, Issue 2).
Ba, S., & Pavlou, P. A. (2002). Evidence of the Effect of Trust Building Technology in Electronic Markets: Price Premiums and Buyer Behavior. MIS Quarterly, 26(3), 243. https://doi.org/10.2307/4132332
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319. https://doi.org/10.2307/249008
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User Acceptance of Computer Technology: A Comparison of Two Theoretical Models. Management Science, 35(8), 982–1003. https://doi.org/10.1287/mnsc.35.8.982
Firmansyah. (2018). Uang Elektronik Dalam Perspektif Islam. CV IQRO.
Jogiyanto. (2007). Sistem Informasi Keperilakuan. Penerbit Andi.
Khatimah, H., & Halim, F. (2016). The effect of attitude and its decomposed, perceived behavioral control and its decomposed and awareness on intention to use e-money mobile in Indonesia. Journal of Scientific Research and Development, 3(1), 39–50. www.jsrad.org
Made, N., Puspita, A., & Warmika, I. G. K. (2016). Peran persepsi kemudahan penggunan, persepsi manfaat dan perspsi resiko terhadap niat menggunakan. 5(4), 2606–2636.
Prayitno, A. L. R. dan D. H. (2018). Persepsi Manfaat Terhadap Minat Nasabah Dalam Menggunaan E-Money Pada Bank Bri Lamongan. III(2), 699–711.
Priambodo, S., & Prabawani, B. (2016). Pengaruh Persepsi Manfaat, Persepsi Kemudahan Penggunan, Dan Persepsi Risiko Terhadap Minat Menggunakan Layanan Uang Elektronik (Studi Kasus Pada Masyarakat Di Kota Semarang). Jurnal Ilmu Administrasi Bisnis, 5(2), 127–135.
Ramadhan, A. F., Prasetyo, A. B., & Irvania, L. (2016). Persepsi Mahasiswa Dalam Menggunakan E-Money. Jurnal Ekonomika & Bisnis, 13(2).
Romadloniyah, A. L., & Prayitno, D. H. (2018). Pengaruh Persepsi Kemudahan Penggunaan, Persepsi Daya Guna, Persepsi Kepercayaan, Dan Persepsi Manfaat Terhadap Minat Nasabah Dalam Menggunaan E-Money Pada Bank Bri Lamongan. Jurnal Akuntansi, 3(3), 699. https://doi.org/10.30736/jpensi.v3i3.163
Sari, R. P., & Santoso, D. T. (2019). Pengembangan Model Kesiapan UMKM di Era Revolusi Industri 4.0. In Jurnal Media Teknik & Sistem Industri (Vol. 3, Issue 1). http://jurnal.unsur.ac.id/index.php/JMTSI
Seng, L. C., & Ping, N. S. (2016). The Influence of Product Innovation Toward Consumer Purchase Intention. International Journal of Economics, Commerce and Management, 5(4), 773–782.
Taylor, S., & Todd, P. A. (1995). Understanding information technology usage. Information Systems Research, 6(2), 144–176.
Terry, D. J., & O’Leary, J. E. (1995). The theory of planned behaviour: The effects of perceived behavioural control and self‐efficacy. British Journal of Social Psychology, 34(2), 199–220. https://doi.org/10.1111/j.2044-8309.1995.tb01058.x
Tonglet, M., Phillips, P. S., & Read, A. D. (2004). Using the Theory of Planned Behaviour to investigate the determinants of recycling behaviour: a case study from Brixworth, UK. Resources, Conservation and Recycling, 41(3), 191–214. https://doi.org/10.1016/j.resconrec.2003.11.001
Wibowo, S. F., Rosmauli, D., & Suhud, U. (2015). Pengaruh Persepsi Manfaat, Persepsi Kemudahan, Fitur Layanan, Dan Kepercayaan Terhadap Minat Menggunakan E-Money Card (Studi Pada Pengguna Jasa Commuterline Di Jakarta). JRMSI - Jurnal Riset Manajemen Sains Indonesia, 6(1), 440–456. https://doi.org/10.21009/JRMSI.006.1.06
Widyastuti, K., Handayani, P. W., & Wilarso, I. (2017). Tantangan dan Hambatan Implementasi Uang Elektronik di Indonesia: Studi Kasus PT XYZ. Jurnal Sistem Informasi, 13(1), 38. https://doi.org/10.21609/jsi.v13i1.465
Published
2021-12-07
How to Cite
Nurohman, Y., & Qurniawati, R. (2021). The Intention to Use E-Money: An Empirical Study of Halal Food SMEs In Surakarta. Annual International Conference on Islamic Economics and Business (AICIEB), 1, 46-56. https://doi.org/https://doi.org/10.18326/aicieb.v1i0.8