Why Do Employees Leave? Evidence from Islamic Work Ethics, Organizational Behavior, and Workload in an Indonesian Plantation Company
Abstract
This study analyzes the determinants of employee turnover intention by examining Islamic work ethics, organizational citizenship behavior (OCB), and workload, with job satisfaction as a mediating variable, in an Indonesian plantation company. Using a quantitative approach, data were collected from 87 employees of UP Tambi PT Perkebunan Tambi through structured questionnaires and analyzed using multiple regression and path analysis. The results show that OCB has a positive and significant effect on turnover intention, while workload and Islamic work ethics have negative but insignificant effects. Regarding job satisfaction, only workload shows a significant positive effect, whereas OCB and Islamic work ethics are insignificant. Furthermore, job satisfaction significantly and negatively affects turnover intention. The mediation test confirms that job satisfaction mediates the relationship between workload and turnover intention, but does not mediate the effects of OCB and Islamic work ethics. These findings emphasize the importance of managing workload and job satisfaction to reduce employee turnover intention in Islamic-based organizations.
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